Xinivia

Independent product team / Singapore + Vietnam

We turn operational problems into working products.

Xinivia designs, builds, and operates focused software systems for teams ready to move beyond spreadsheets, disconnected tools, and manual workflows.

See our products

What we make

Useful software, shaped around the work people actually do. Our products start with a real operating problem and stay close to it through design, engineering, launch, and iteration.

01 / Email operations OwlLetter

Campaign operations with delivery signals built in.

OwlLetter gives marketing teams one workspace for contacts, templates, campaign delivery, and engagement data. Its production path is built around Amazon SES and SQS, with isolated workspaces and traceable delivery events.

  • Campaign and audience management
  • Open and per-link click tracking
  • Delivery, bounce, and complaint signals
  • Workspace-scoped administration
Open OwlLetter
app.owlletter.com
OwlLetter completed campaign dashboard showing recipients, delivery, opens, clicks, and reputation events
Production campaign control for delivery, engagement, and reputation signals.
app.linkaroom.com / property dashboard
LinkARoom property dashboard showing arrivals, departures, room inventory, occupancy states, and a booking timeline
Live room inventory and daily operational visibility for hospitality teams.
02 / Hospitality operations LR LinkARoom

One view of the property, from booking to checkout.

LinkARoom helps accommodation teams manage the daily details that shape a guest stay. Reservations, rooms, payments, housekeeping, reporting, and direct booking live in a connected system.

  • Property and reservation management
  • Rooms, housekeeping, and operations
  • Guest payments and direct booking
  • Reporting and revenue visibility
Explore LinkARoom Product sign in

Capabilities

A product team for the difficult middle.

We connect strategy to implementation, so ideas do not get stranded between a slide deck and production.

C.01

Product consultancy

Clarify the operating problem, define the useful scope, and turn competing ideas into a product roadmap your team can execute.

C.02

Custom software

Design and engineer web applications, internal platforms, APIs, and cloud infrastructure around your actual workflows.

C.03

AI workflows

Introduce practical AI where it reduces repetitive work: assisted operations, content systems, retrieval, and task automation.

C.04

AI transformation

Audit processes, identify responsible automation opportunities, and build adoption into the system rather than bolting on a chatbot.

How we work

Small team.
Full product loop.

  1. 01

    Understand the operation

    Map the users, constraints, data, and decisions before selecting technology.

  2. 02

    Define the useful release

    Reduce scope to a coherent product that can create value and collect evidence quickly.

  3. 03

    Build for production

    Deliver the interface, application, integrations, and infrastructure as one working system.

  4. 04

    Operate and improve

    Observe real usage, harden critical paths, and make the next investment with better information.

Beyond the selected work

A wider systems practice sits behind every product.

OwlLetter and LinkARoom are two windows into how we work. The same product thinking extends across new ventures, internal operations, customer platforms, and AI-enabled services.

Product strategy Operational platforms AI-enabled workflows Cloud delivery Customer experiences Data and integrations

Have an operational problem worth fixing?

Let’s make the system behind the work.

hello@xinivia.xyz